[rt-users] mail to requestors and owners throughout ticket life

[Phil Homewood]

Phil Homewood wrote:
> If anyone wants to tackle the
> Message-ID-stored-in-database chicken-and-egg, feel free. The
> Message-ID creation will need to be moved from SendEmail.pm
> to Ticket.pm, around where the RT-Send-Cc headers are added.
> Or maybe not -- anyone got a better idea?

Transaction::Create(). I'll look at it later. :-)
-- 
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances