[rt-users] New install problem

[Kamara Eric R-M]

On Tue, 14 Jan 2003, Bobby Wrenn wrote:

> Sorry about the possible double posts. Evolution defaulted to reply to
> sender. I'll be careful about the To: line.
> -----Forwarded Message-----
>
> From: Bobby Wrenn <bjwrenn at augustmail.com>
> To: Phil Homewood <pdh at snapgear.com>
> Subject: Re: [rt-users] New install problem
> Date: 14 Jan 2003 10:18:32 -0600
>
> On Mon, 2003-01-13 at 16:53, Phil Homewood wrote:
> > Please keep list discussion on the list. Thanks.
> >
> > Bobby Wrenn wrote:
> > > On Sun, 2003-01-12 at 21:11, Phil Homewood wrote:
> > > > Bobby Wrenn wrote:
> > > > > When browsing to the RT box at http://10.1.29.255/ I get the following:
> > > > >
> > > > > ----------
> > > > > <& /Elements/Header, Title=>"Start page", Refresh =>
> > > >
> > > > Did you follow the installation instructions? See
> > > > http://fsck.com/rtfm/article.html?id=2#49
> >
> > > Yes I followed the instructions to the letter. I believe that the
> > > testdeps is missing something or something is installed and not running.
> > > mod_perl is running.
> >
> > If mod_perl is loading, you haven't got apache configured correctly.
> > (But I'm curious as to how you know that "mod_perl is running"?)
> >
> > In particular, you're missing a PerlRequire, SetHandler, or PerlHandler
> > directive, at a guess.  Post the relevant chunks of your apache config,
> > it should be easy enough to spot.
> >
> I know mod_perl is running (at least configured) because
> /var/log/httpd/error_log shows:
>
> [Mon Jan 13 17:37:56 2003] [notice] Apache/1.3.23 (Unix)
> (Red-Hat/Linux) mod_ssl/2.8.7 OpenSSL/0.9.6b DAV/1.0.3 PHP/4.1.2
> mod_perl/1.26 configured -- resuming
> normal operations
>
> As mentioned in my earlier posts I put the default entries from the
> install docs into my httpd.conf. They are:
>
> DocumentRoot "/usr/local/rt2/WebRT/html"
> <Directory "/usr/local/rt2/WebRT/html">
> PerlRequire /usr/local/rt2/bin/webmux.pl
> <Location />
>   SetHandler perl-script
>   PerlHandler RT::Mason
> </Location>
>
> I have matched the permissions with the default /var/www tree.
>
> I have installed RT on more than one box with more than one Linux
> distribution. I alway get to this spot once all the dependencies are
> met.
>
> I don't know enough to know what parts of config.pm might be relevant.
>
> Thanks,
> Bobby
>
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>
hey Bobby,
since u apparently have apache configured with mod_ssl enabled do
apachectl startssl instead of just apachectl start and see if that helps

regards,
Eric