[rt-users] Interface for telephone system

Lutz Oliver Beck lutz.oliver.beck at 100world.de
Mon Jan 27 09:26:01 EST 2003


I'm looking for an add on for RT 2.0.13 to connect the ticket system to
our tk system. Every incoming call which is accepted by one of the
members of our support crew a new ticket should be created by rt. Are
there any known solutions?

Many thanks in advance and regards,

Lutz-Oliver Beck

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