[rt-users] rt2-to-rt3-v1.13 import problem

[Phil Homewood]

Torsten Olschewski wrote:
> [Mon Jun 30 13:13:59 2003] [crit]: Failed to create user : Must specify 
> 'Name' attribute (/opt/rt3/lib/RT/User_Overlay.pm:595)
> [Mon Jun 30 13:13:59 2003] [error]: Could not load create a user with 
> the email address '' to add as a watcher for ticket 52 
> (/opt/rt3/lib/RT/Ticket_Overlay.pm:1420)
> .t-53
> [Mon Jun 30 13:14:05 2003] [crit]: Failed to create user : Must specify 
> 'Name' attribute (/opt/rt3/lib/RT/User_Overlay.pm:595)
> [Mon Jun 30 13:14:05 2003] [error]: Could not load create a user with 
> the email address '' to add as a watcher for ticket 53 
> (/opt/rt3/lib/RT/Ticket_Overlay.pm:1420)

Two ticket watchers cannot be created. Check those tickets and
make sure this is not going to cause you problems. It probably
won't; have a look at the dumpfile and the original RT2 tickets
if you're concerned.

> Could not create scrip: On Transaction 
> Notify Owner with templateTransaktionsmeldung in queue0
> Could not create scrip: On Create Notify Requestors, Ccs and AdminCcs 
> with templateTransaktionsmeldung in queue0
> Could not create scrip: On Create Autoreply To Requestors with 
> templateEingangsbestaetigung in queue0

Custom templates are not imported. You should recreate them
after checking that all the objects and methods therein are
still valid, and then configure the above scrips for that
queue.

-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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