[rt-users] Notifying OnQueueChange (rt2)

[Sebastian Flothow]

I want to notify my queue watchers when a ticket is moved to another 
queue, so I installed the OnQueueChange ScripCondition from contrib and 
created a global scrip:

OnQueueChange NotifyAdminCcsAsComment with template Transaction

It works fine, but of course, only the AdminCcs of the new queue get 
notified as the scrip runs after the change. Is there any way to notify 
the AdminCcs of the old queue as well?



Sebastian

--
Sebastian Flothow
sebastian at flothow.de

 > Because it reverses the logical flow of conversation.
Why is top posting frowned upon?