[rt-users] Recommended system spec's

[Matthew Watson]

To create a new ticket in a queue takes about 10 seconds
To find all the open/new unowed tickets in a given queue 5 seconds
As about but with Requestor LIKE me at mydomain.com = 20 seconds.

Using mysql 3.23.53-log with innodb tables. Probably going to move to 
whatever is the latest in the 4 series when I get time.

You think the bottle neck is on the http server or the mysql server? I'm 
trying to get our sysadmin department to put some load monitoring on these 
machines, if they don't hurry up i'll do it myself :)

Regards
Matthew Watson.


--On Thursday, 3 July 2003 10:13 AM +0200 Harald Wagener 
<hwagener at hamburg.fcb.com> wrote:

> On Thu, Jul 03, 2003 at 02:47:25PM +0800, Matthew Watson wrote:
>> Heya all.
>>
>> Just wondering what kind hardware you run RT on and the number of
>> users/tickets that supports.
>>
>> Currently i'm running it on a pair of AMD1800's with 512mb ram each.
>> with  500,000+ tickets and about 40-50 Staff (about 20-30 using it at
>> one time),  and most of the time speed is fair from snappy. basically
>> wondering if  through more hardware at the mysql server will improve
>> things much?
>  I'd think memory usage is the bottleneck here. Which version of MySQL
> are You using? How long do single requests take? ISTR that You can
> append &debug=1 to RT specific URLs to get detailed timings.
>
> Regards,
>     Harald
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