[rt-users] rt2-to-rt3 import errors - missing many tickets
matthew zeier
mrz at intelenet.net
Thu Jul 3 22:11:42 EDT 2003
I exported some 15k tickets from rt2 and spent several hours watching
them import into rt3. However, it appears that only 908 tickets were
imported.
mysql> select count(*) from Tickets;
+----------+
| count(*) |
+----------+
| 908 |
+----------+
The only errors I saw were like:
[Thu Jul 3 23:41:32 2003] [error]: Could not load create a user with
the email address 'support at intelenet.com' to add as a watcher for
ticket 15810 (/opt/rt3/lib/RT/Ticket_Overlay.pm:1438)
...
.t-15822
[Thu Jul 3 23:41:50 2003] [crit]: Failed to create user
support at intelenet.com: Name in use (/opt/rt3/lib/RT/User_Overlay.pm:595)
Scrip imports failed (expected that) and I got a handful of "Couldn't
create link from fsck.com-rt:...."
Using version 1.12 into rt3.0.4pre1 on a redhat8 box with a self-built
perl 5.8.
--
matthew zeier - "Nothing in life is to be feared. It is only to be
understood." - Marie Curie
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