[rt-users] Uh, user? what user?

Jesse Vincent jesse at bestpractical.com
Fri Jul 4 14:43:22 EDT 2003


From the README

8   Stop and start your webserver, so it picks up your configuration
changes.

    NOTE: root's password for the web interface is "password" 
        (without the quotes.)  Not changing this is a SECURITY risk
	    



On Fri, Jul 04, 2003 at 11:10:54AM -0700, Steve Wampler wrote:
> 
> I'm trying to install RT 3.0.3 on RedHat 8.0 with postgres,
> everything seems to build and install fine but when I try
> to login via the web I can't find a user/password that work.
> 
> The users table in the DB doesn't have 'rt_user' listed, just
> 'root' (and the two internal users, of course).  I've tried
> both (and others, including 'postgres', which owns the DB)
> and all are rejected.  I've *definitely* tried the $DatabaseUser
> and $DatabasePassword I gave in the RT_SiteConfig.pm file.
> 
> All attempts give the "Error: Your username or password is
> incorrect" message.  I've not found anything logged anyway
> that's useful - in fact, I've found nothing logged at all
> except the POST for the form.
> 
> What have I done wrong?  What do I need to do differently?
> 
> Thanks!
> Steve
> -- 
> Steve Wampler <sbw at tapestry.tucson.az.us>
> The gods that smiled on your birth are now laughing out loud.
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> 
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> 

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