[rt-users] problems with RT and Mason

Mike Vidal MVidal at SonicFoundry.com
Fri Jul 4 22:22:56 EDT 2003


ok I got this fixed.  Now I'm getting the RT page but the links to home,
cofiguration, tickets etc. are bypasing the rt alias.  EG the link to the
preferences is going to http://hostname/admin rather than
http://hostname/rt/admin.  Any idea where I fix this? 

-----Original Message-----
From: Mike Vidal
To: 'rt-users at lists.fsck.com'
Sent: 7/4/2003 7:59 PM
Subject: [rt-users] problems with RT and Mason

I'm having a little trouble getting RT going.  Can anyone help?

This is debain and Request Tracker 3

Here's the error message
RT RT: [Mason] Cannot resolve file to Component:
/opt/rt3/html/index.html
(is file outside component root?) at
/usr/share/perl5/HTML/Mason/ApacheHandler.pm line 838.
(/usr/share/perl5/RT.pm:235)

here's the "apache-modperl.conf"

Alias /rt /opt/rt3/html

PerlModule Apache::DBI
PerlFreshRestart Off

<Directory /opt/rt3/html/>
 AddDefaultCharset UTF-8
 PerlRequire /opt/rt3/libexec/webmux.pl
 SetHandler perl-script
 PerlHandler RT::Mason
</Directory>

Here's what /opt/rt3 looks like.

|-- html
|   |-- Admin
|   |   |-- Elements
|   |   |-- Global
|   |   |-- Groups
|   |   |-- Queues
|   |   `-- Users
|   |-- Approvals
|   |   `-- Elements
|   |-- Elements
|   |-- NoAuth
|   |   `-- images
|   |-- REST
|   |   `-- 1.0
|   |       `-- NoAuth
|   |-- Search
|   |   `-- Elements
|   |-- SelfService
|   |   |-- Attachment
|   |   `-- Elements
|   |-- Ticket
|   |   |-- Attachment
|   |   `-- Elements
|   `-- User
|       |-- Elements
|       `-- Groups
`-- libexec
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