[rt-users] Queue versus ticket watching?
Steve Wampler
sbw at tapestry.tucson.az.us
Wed Jul 9 16:46:04 EDT 2003
I have a naive question: are the watchers for a queue automatically
applied to tickets within that queue? When I open up a ticket the
watcher Cc and AdminCc are typically blank (but the queue has
Cc and AdminCc watchers attached). Does this mean that I have
to explicitly add watchers to each ticket once it has been
received?
Thanks!
--
Steve Wampler {sbw at tapestry.tucson.az.us}
The gods that smiled upon your birth are laughing now. -- fortune cookie
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