Steve Wampler wrote: > I have a naive question: are the watchers for a queue automatically > applied to tickets within that queue? Yes. -- Phil Homewood, Systems Janitor, http://www.SnapGear.com pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630 SnapGear - Custom Embedded Solutions and Security Appliances