[rt-users] howto write Scrips to validate responses

Sean Perry sean.perry at intransa.com
Mon Jul 14 15:20:03 EDT 2003


I would like to validate staff responses to tickets.  Things like "can't 
close a ticket without including how long you spent on it".

The contrib dir for 3.0 is very empty.  Is there documentation somewhere 
on Scrips and how they work?  A few clean examples would probably suffice.

For this specific case I just need:

if ($minutes == 0) {
   reject submission; # whatever that is, return -1 maybe?
}





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