[rt-users] External Web Auth breaks rt-mailgate?

[Sean Perry]

Ken Bantoft wrote:

> Thanks, got it working now.
> 
> Now I just have to deal with:
> 
> Jul 16 12:57:27 tor33517 RT: Cannot Encode::Guess; fallback to iso-8859-1 (/opt/rt3/lib/RT/I18N.pm:352)  
> Jul 16 12:57:28 tor33517 RT: <rt-3.0.3-3-15.4.28537776260406 at MDSP> #3/15 - Scrip 7  (/opt/rt3/lib/RT/Action/SendEmail.pm:91)  
> Jul 16 12:57:28 tor33517 RT: <rt-3.0.3-3-15.4.28537776260406 at MDSP>  No recipients found. Not sending.  (/opt/rt3/lib/RT/Action/SendEmail.pm:251)  
> Jul 16 12:57:28 tor33517 RT: <rt-3.0.3-3-15.15.2182175694278 at MDSP> #3/15 - Scrip 8  (/opt/rt3/lib/RT/Action/SendEmail.pm:91)  
> 
> It doesn't seem to pull recipents out of the database, even tho they all 
> have email addresses.  I know you're running w/LDAP support - did you need 
> to change anything else to get the email working properly?
> 

I setup RT so that the user logs in via the web form once and then can 
use the email afterwards.  On their first web logon they are placed in 
the RT database and after that all is well.