[rt-users] scrips action question

[Phil Homewood]

Joseph Spenner wrote:
> When setting up scrips, there is an action:
> NotifyOtherRecipients.
> 
> Who are those people?

The "Other" recipients are the ones you enter on the
ticket update (comment/reply/etc) page, in the "Cc"
and "Bcc" boxes.
-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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