[rt-users] scrips action question
Joseph Spenner
joseph85750 at yahoo.com
Wed Jul 16 11:44:11 EDT 2003
When setting up scrips, there is an action:
NotifyOtherRecipients.
Who are those people? From what I understand, if I
want to send a copy of a ticket to someone, I'd use
the web interface and add their name to the "CC"
field, and make sure that if I do a 'correspond' that
I have 'notifyCC' for correspond, or if i do a
'comment' that I have 'notifyCC' for comment. (or
notifyAllWatchers for conditions, etc.).
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