[rt-users] scrips action question

Joseph Spenner joseph85750 at yahoo.com
Wed Jul 16 11:44:11 EDT 2003


When setting up scrips, there is an action:
NotifyOtherRecipients.

Who are those people?  From what I understand, if I
want to send a copy of a ticket to someone, I'd use
the web interface and add their name to the "CC"
field, and make sure that if I do a 'correspond' that
I have 'notifyCC' for correspond, or if i do a
'comment' that I have 'notifyCC' for comment. (or
notifyAllWatchers for conditions, etc.).


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