[rt-users] Subject-Tag per Queue?
Matthias Leisi
matthias at astrum.ch
Fri Jul 18 05:56:02 EDT 2003
Hello,
I'm trying to set up a number of queues in RT3. They should be separated
from each other. I've set them up under different mail addresses,
different queue names etc. - this works fine, but the Subject:-Tag is, I
guess, rt->rtname (add some Perl sugar if needed).
How can I change the Subject:-Tag to be something like
[$queuename # $ticketnumber]?
What do I break if I change this in RT's code (upgrade hassles aside)?
Regards,
Matthias
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