[rt-users] Groups and users managing problems

[Senoner Samuel]

rights can only be granted to priviledged user, you have to change an
unpriviledged user to a priviledged one, tho give him rights.
in the search you have to click on "include disabled users in search"
So you can change the user.
 
SAmuel
-----Original Message-----
From: Francesca Del Corso [mailto:francesca.delcorso at fi.infn.it] 
Sent: Friday,18 July,2003 17:07
To: rt-users at lists.fsck.com
Cc: servcal at fi.infn.it
Subject: [rt-users] Groups and users managing problems


When somebody sends a request via e-mail, the first time an automatic
ticket is created . I would like to put this user into a specific group
but when I open Configuration \Users I can only see Privileged users.
What can I do to see non privileged and not disabled users?  
When I go to Configuration \ Groups \ Members I could only put the
privileged users into the group.
What can  do?
I have RT 3.0.3 , apache 2.0.40, mysql  ver 11.18 Distrib 3.23.54 on
redHat 9.0 .
 
Thanks in advance.
 
Francesca Del Corso
 
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