[rt-users] Transactions are getting switched between Tickets

[Jesse Vincent]

Trish,



On Mon, Jul 21, 2003 at 06:43:10PM -0500, Trish Ford wrote:
> I have recently upgraded from rt2 to rt3.  There was a post in May titled
> "rt2 to rt3 db conversion problems".  They explained how content from one
> ticket was showing up in other tickets.  This is happening to me.  On a
> ticket display it will show the proper content for say transaction 40532,
> but then the Reply link for that transaction will link to 40369.  My tickets
> are getting scrambled.  I did not see an answer to this post in May.  Has
> anyone figured this out?

	Can you tell us if things appear correct in the dumpfile that's
	generated during the migration process? If so, then it's in the
	import tool. otherwise, we can turn our eyes to the export tool.

> Thanks,
>  
> Trish

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