[rt-users] Transactions are getting switched between Tickets
Trish Ford
TFord at SigmaTel.com
Mon Jul 21 19:43:10 EDT 2003
I have recently upgraded from rt2 to rt3. There was a post in May titled
"rt2 to rt3 db conversion problems". They explained how content from one
ticket was showing up in other tickets. This is happening to me. On a
ticket display it will show the proper content for say transaction 40532,
but then the Reply link for that transaction will link to 40369. My tickets
are getting scrambled. I did not see an answer to this post in May. Has
anyone figured this out?
Thanks,
Trish
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