[rt-users] rt2-to-rt3 v1.15 import fails with errors

Jesse Vincent jesse at bestpractical.com
Wed Jul 23 16:32:24 EDT 2003



On Wed, Jul 23, 2003 at 03:21:25PM -0500, Christian Gilmore wrote:
> Jesse,
> 
> I need to upgrade my production instance of RT from 2.x before Friday when 
> the old instance and the hardware and data center where it currently rests 
> is shuttered. It sounds like 1.15 of the importer needs to be avoided. 
> Will 1.16, or a release candidate for it, be ready by then? If not, would 
> you recommend I install 3.0.3, use 1.13 of the importer, then upgrade to 
> 3.0.4?


Nothing in 3.0.4 breaks the old importer. 

Known issues:

RT 3.0.0-3.0.4: on import, priority will not be set. 
	(The version of RT in aegis fixes this)

Importer 1.0-1.13:

	If ticket watchers don't have email addresses, they won't be
	imported. This was fixed in 1.15.

	If tickets have attachments other than singlepart email messages,
	those attachments might be attached to the wrong transactions.
	This was fixed _for me_ in 1.15. Clearly it didn't work for
	Matt. I suspect it's something on the order of a typo.


 
> Thanks,
> Christian
 

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