[rt-users] rt2-to-rt3 v1.15 import fails with errors

[Christian Gilmore]

Jesse,

I need to upgrade my production instance of RT from 2.x before Friday when 
the old instance and the hardware and data center where it currently rests 
is shuttered. It sounds like 1.15 of the importer needs to be avoided. 
Will 1.16, or a release candidate for it, be ready by then? If not, would 
you recommend I install 3.0.3, use 1.13 of the importer, then upgrade to 
3.0.4?

Thanks,
Christian

----------------------
Christian Gilmore
Technology Leader
GeT Support Application Development
IBM Software Group





Jesse Vincent <jesse at bestpractical.com>
Sent by: rt-users-admin at lists.fsck.com
07/23/03 02:53 PM

 
        To:     matthew zeier <mrz at intelenet.net>
        cc:     rt-users at lists.fsck.com
        Subject:        Re: [rt-users] rt2-to-rt3 v1.15 import fails with errors





On Wed, Jul 23, 2003 at 12:45:19PM -0700, matthew zeier wrote:
> 
> syslog is spewing errors as I try to import my 15k tickets.  Running 
with
> v1.15.

Abort it. The "Parent" errors speak to something going wrong with the
new code in 1.15. A next rev of that code is somewhere on my today list.

> Jul 23 12:27:42 help2 RT: DBD::mysql::st execute failed: Column 'Parent'
> cannot be null at
> /usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm line 410.
> (/opt/rt3/lib/RT.pm:235)
> Jul 23 12:27:42 help2 RT: RT::Handle=HASH(0x8d96de8) couldn't execute 
the
> query 'INSERT INTO Attachments (ContentType, Parent, Subject, Headers,
> Creator, Created, Content, ContentEncoding, TransactionId) VALUES (?, ?, 
?,
> ?, ?, ?, ?, ?, ?)' at

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