[rt-users] browser issues / login

[Hodge, Jeff F (ECIII)]

Sniffing beyond conceptional functionality is something I know little
about....Could you tell me the best steps to go about this or point me out
in the right direction to find out more info.  The only thing I know for
sure is that this prob is isolated to rt logins;  

I'm feeling that maybe I have a mod installed that needs to be updated.  Is
there a recommended list of versions for the required modules (or is this
logic taken care of in test-dependencies) ?


-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com]
Sent: Friday, July 25, 2003 9:13 AM
To: Hodge, Jeff F (ECIII)
Cc: rt-users at lists.fsck.com
Subject: Re: [rt-users] browser issues / login





On Fri, Jul 25, 2003 at 09:10:35AM -0700, Hodge, Jeff F (ECIII) wrote:
> Jesse,
> 
> server: Linux, mysql4.012, perl 5.8, apache 1.3, mason1.22, rt 3.04
> 
> issue:
> What would cause IE/win2k to log users out?  The login process works fine
on
> IE, but clicking any link logs the user out and display the login page.
> I've tried different users and different win2k machines...IE is set to
check
> for new versions of page on every visit

That sounds like IE is either not being sent cookies or discarding
them. Can you use a sniffer to make sure that they're getting through in
both directions?  As an aside, that version of mysql has known sorting
bugs that are going to get you weird results (though they wouldn't cause
this issue.)

	-jesse

> 
> thanks,
> 
> Jeff
> 

-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20030725/8f2a6b3d/attachment.htm>