[rt-users] RTFM - Can't insert article ?

[Jesse Vincent]

Paulo,
	I note that in another message you mentioned that you're running
perl 5.6.0. I can't guarantee that upgrading will fix it, but RT 3
really, really, really doesn't support perl 5.6.0. It was badly broken.
And if you're doing anything with non us-ascii characters, I expect that
perl 5.6 _will_ break.


On Mon, Jul 28, 2003 at 05:56:28PM +0100, Paulo Pinto wrote:
> Hello all.
> 
> I can't insert an article on a ticket (using the RTFM widget):
> 
> On the "ticket reply" screen, I can search for an article (although
> there is always a duplication of the search results).
>  Pressing the "GO" button in front of the article I want added doesn't
> seem to take any effect (besides clearing the search fields). 
> 
> For the record, I've done it as root, so RT permissions doesn't seem to
> be the problem.
> 
> Any clues ?
> 
> Best regards,
> 
> -- 
> Paulo Pinto <pspa at gp.novis.pt>
> Novis IT - GSP

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