[rt-users] RTFM - Can't insert article ?

Paulo Pinto pspa at gp.novis.pt
Mon Jul 28 12:56:28 EDT 2003


Hello all.

I can't insert an article on a ticket (using the RTFM widget):

On the "ticket reply" screen, I can search for an article (although
there is always a duplication of the search results).
 Pressing the "GO" button in front of the article I want added doesn't
seem to take any effect (besides clearing the search fields). 

For the record, I've done it as root, so RT permissions doesn't seem to
be the problem.

Any clues ?

Best regards,

-- 
Paulo Pinto <pspa at gp.novis.pt>
Novis IT - GSP
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