[rt-users] Performance Issue - RT 3.xx

[Jesse Vincent]

On Mon, Jul 28, 2003 at 12:40:15PM -0400, Asif Iqbal wrote:
> 
> I applied these indexes and upgraded RT3.0.3 to RT3.0.4 with mysql 4.0.13 and
> Apache+modperl1 . It definitely improved a lot over RT3.03 but still as fast as
> my good old RT2.0.13. Any other suggestions to improve the performance. My users
> wants the old RT back due to its slowness

It would be useful if you could tell the list what actions are slow and
how slow it is in wallclock seconds. Appending &Debug=1 to a given
page's query string will tell you how many seconds a page is taking to
render. 

There are always things that can be done to improve performance:

1) make sure you've tuned your datbase to use memory most effectively
2) make sure your server isn't resource starved
3) audit your database logs for slow queries
4) triage specific slow operations to find the cause of the slowdown
5) Audit RT's code to find inefficiencies and fix the code


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