[rt-users] This transaction appears to have no content

[Phil Homewood]

Asif Iqbal wrote:
> Every tickets get replied the owner gets the above reply. Something similar to
> this

> Mon Jul 28 09:35:38 2003: Request 164967 was acted upon.
> Transaction: Status changed from new to open by RT_System

You have an OnStatusChange NotifyOwner (or some such) scrip.
A status change transaction has no content.

-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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