[rt-users] This transaction appears to have no content

[Donald A. McCallum]

Phil,
If you remove the {$Transaction->Content()} from your Status Change
Template,
I belive this will solve the problem.

-Don McCallum
 mccallum at nemsys.com


-----Original Message-----
From: Phil Homewood [mailto:pdh at snapgear.com] 
Sent: Monday, July 28, 2003 6:38 PM
To: rt-users at lists.fsck.com
Subject: Re: [rt-users] This transaction appears to have no content


Asif Iqbal wrote:
> Every tickets get replied the owner gets the above reply. Something 
> similar to this

> Mon Jul 28 09:35:38 2003: Request 164967 was acted upon.
> Transaction: Status changed from new to open by RT_System

You have an OnStatusChange NotifyOwner (or some such) scrip.
A status change transaction has no content.

-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com pdh at snapgear.com
Ph: +61 7 3435 2810 Fx: +61 7 3891 3630 SnapGear - Custom Embedded
Solutions and Security Appliances
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