[rt-users] Problem with WebExternal Auth

[ParimalaRamdas at oaktech.com]

Hi all,
 I'm new to RT and am experiencing a problem. I have WebExternal Auth set 
to 1 and have RT working with other content on my intranet. I want RT to 
use the username and password supplied when logging on to the site. How 
should this be accomplished?
 I searched through the archives and found the foll. One doc said to add 
require valid-user in the <Location> tag which I duly did. But when I 
click the link which takes me to RT, I get a screen with Login RT 2.1.88 
info. Some other docs said to add AuthType Basic and AuthName "Login". 
This time I got an Internal Server Error. I am not sure what I'm doing 
wrong. As I don't know Perl, I didn't understand what autohandler does. 
But according to the documentation RT should use Apache's authentication 
if WebExternal Auth is enabled?? Someone please point me in the right 
direction.
Thanks,
Parimala.
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