[rt-users] Ticket Reply Mail Problem

[Phil Homewood]

Green Onyx wrote:
> I'm having problems with replying to a ticket.  Sending an e-mail
> into the system creates a ticket perfectly, but if I login and reply to
> the ticket e-mails are not being sent properly, even if I manually enter
> an address to CC on the reply.

http://fsck.com/rtfm/article.html?id=5#70
http://fsck.com/rtfm/article.html?id=5#73

Both of those relate to RT2; instead of the hack shown in
the second article, for RT3 you just want to look for the
$NotifyActor configuration option.
-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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