[rt-users] Problem with Append to an existing ticket

[Nitin Singhal]

Hi 
 
Earlier when I was sending an email with an existing ticket no, it was
getting appended to the same ticket. But suddenly it has stopped
working. I have no clue why. It says permission denied each time. 
If anyone has any idea please let me know.
 
Regards
 
Nitin Singhal
 
nsinghal at osi-tech.com
singhal_mick at hotmail.com
Ph: +91 23390080 Ext: 326
Mobile: +91 9849084709
 
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