[rt-users] EX_TEMPFAIL all of a sudden!

[Andy Melton]

My mailgate installation has been working flawlessly for a few days.
However, last night at 5 am, I started getting entries in my
/var/log/maillog file like the following:

Jun  6 10:26:55 redondo sendmail[28951]: h53J5T3S003481:
to="|/opt/rt3/bin/rt-mailgate --queue general --action correspond --url
http://localhost/", ctladdr=<rt at redondo.gservices-us.com> (8/0),
delay=2+22:21:25, xdelay=00:00:01, mailer=prog, pri=6600852, dsn=4.0.0,
stat=Deferred: prog mailer (/bin/sh) exited with EX_TEMPFAIL

Due to my configuration, the --url value must be "machine.domain.com" as
opposed to localhost.  So, in my /etc/aliases file, I've got:

# Local additions for Request Tracer 3.0.2
rt:             "|/opt/rt3/bin/rt-mailgate --queue general --action
correspond --url http://redondo.gservices-us.com/"
rt-comment:     "|/opt/rt3/bin/rt-mailgate --queue general --action
comment --url http://redondo.gservices-us.com/"

However, it appears as though mailgate is trying to use localhost
instead.  Is there someplace else this must be modified?  Do I need to
re-initialize a config file somewhere?

Thanks for the help.

Andy