[rt-users] Mason error after upgrading from 3.0.0 to pre2

Ryan Wheaton ryan.wheaton at moguls.com
Fri Jun 6 16:54:21 EDT 2003 

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hehehe..  uhh...  my bad.

thanks.  ;-)

- -r

- -----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com]
Sent: Friday, June 06, 2003 2:41 PM
To: Ryan Wheaton
Cc: Rt-Users (E-mail)
Subject: Re: [rt-users] Mason error after upgrading from 3.0.0 to
pre2


You didn't _stop_ and then _start_ apache.


On Fri, Jun 06, 2003 at 02:16:05PM -0600, Ryan Wheaton wrote:
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
> 
> Hello, I just upgraded from 3.0 (i think pre1) to pre2, and now,
> when trying to view old tickets, or create new ones, i get the
> following error.  All dependencies were satisfied, but the
> installer said
> something about looking in 'etc/upgrade/' and that if the file in
> there was whose name is greater than my previously installed RT
> version, then run 'rt-setup-database --action insert --datafile
> etc/upgrade/2.1.71'  (where 2.1.71 was the file in te etc/upgrade
> directory).  2.1.71 is much less than the version i had installed
> before, so i didn't think that I had to update the DB.  did i just
> mess up and running this command will fix everything?  or have
> y'all seen this before, and I just missed that thread?
> 
> - -r
> 
> - ---------------------
> System error
> 
> error:  RT::Attachment::ContentLength Unimplemented in
> HTML::Mason::Commands.
> (/usr/rt3/share/html/Ticket/Elements/ShowTransaction line 40) 
>  
> context:  ...   
> 277:  } 
> 278:   
> 279:  # All errors returned from this routine will be in exception
> form. 
> 280:  local $SIG{'__DIE__'} = sub { 
> 281:  rethrow_exception( $_[0] ); 
> 282:  }; 
> 283:   
> 284:  # 
> 285:  # $m is a dynamically scoped global containing this 
> ...   
>  
> code stack: 
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm:281
> /usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:458
> /usr/rt3/share/html/Ticket/Elements/ShowTransaction:40
> /usr/rt3/share/html/Ticket/Elements/ShowHistory:62
> /usr/rt3/share/html/Ticket/Display.html:37
> /usr/rt3/share/html/autohandler:158
>  
> raw error
> 
> RT::Attachment::ContentLength Unimplemented in
> HTML::Mason::Commands.
> (/usr/rt3/share/html/Ticket/Elements/ShowTransaction line 40) 
> 
> 
> Trace begun at
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Exceptions.pm line 121
> HTML::Mason::Exceptions::rethrow_exception('RT::Attachment::ContentL
> en gth Unimplemented in HTML::Mason::Commands.
> (/usr/rt3/share/html/Ticket/Elements/ShowTransaction line 40) ^J')
> called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line
> 281
> HTML::Mason::Request::__ANON__('RT::Attachment::ContentLength
> Unimplemented in HTML::Mason::Commands.
> (/usr/rt3/share/html/Ticket/Elements/ShowTransaction line 40) ^J')
> called at
> /usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm line
> 458
> DBIx::SearchBuilder::Record::AUTOLOAD('RT::Attachment=HASH(0x9cc1dc4
> )' ) called at /usr/rt3/share/html/Ticket/Elements/ShowTransaction
> line 40
> HTML::Mason::Commands::__ANON__('Ticket',
> 'RT::Ticket=HASH(0x9cd98f0)', 'Transaction',
> 'RT::Transaction=HASH(0x9d54ae0)', 'ShowHeaders', undef,
> 'Collapsed', undef, 'RowNum', 1, 'ShowTitleBarCommands', 1) called
> at
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Component.pm line 133
> HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(
> 0x 9cd98fc)', 'Ticket', 'RT::Ticket=HASH(0x9cd98f0)',
> 'Transaction',
> 'RT::Transaction=HASH(0x9d54ae0)', 'ShowHeaders', undef,
> 'Collapsed', undef, 'RowNum', 1, 'ShowTitleBarCommands', 1) called
> at
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1045
> eval {...}('HTML::Mason::Component::FileBased=HASH(0x9cd98fc)',
> 'Ticket', 'RT::Ticket=HASH(0x9cd98f0)', 'Transaction',
> 'RT::Transaction=HASH(0x9d54ae0)', 'ShowHeaders', undef,
> 'Collapsed', undef, 'RowNum', 1, 'ShowTitleBarCommands', 1) called
> at
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1039
> HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH
> (0 x9cba270)', 'ShowTransaction', 'Ticket',
> 'RT::Ticket=HASH(0x9cd98f0)', 'Transaction',
> 'RT::Transaction=HASH(0x9d54ae0)', 'ShowHeaders', undef,
> 'Collapsed', undef, 'RowNum', 1, 'ShowTitleBarCommands', 1) called
> at
> /usr/rt3/share/html/Ticket/Elements/ShowHistory line 62
> HTML::Mason::Commands::__ANON__('Ticket',
> 'RT::Ticket=HASH(0x9cd98f0)', 'Collapsed', undef, 'ShowHeaders',
> undef) called at
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Component.pm line 133
> HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(
> 0x 9514784)', 'Ticket', 'RT::Ticket=HASH(0x9cd98f0)', 'Collapsed',
> undef, 'ShowHeaders', undef) called at
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1045
> eval {...}('HTML::Mason::Component::FileBased=HASH(0x9514784)',
> 'Ticket', 'RT::Ticket=HASH(0x9cd98f0)', 'Collapsed', undef,
> 'ShowHeaders', undef) called at
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1039
> HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH
> (0 x9cba270)', '/Ticket/Elements/ShowHistory', 'Ticket',
> 'RT::Ticket=HASH(0x9cd98f0)', 'Collapsed', undef, 'ShowHeaders',
> undef) called at /usr/rt3/share/html/Ticket/Display.html line 37
> HTML::Mason::Commands::__ANON__('Due', '', 'Status', 'new',
> 'new-RefersTo', '', 'MemberOf-new', '', 'AdminCc', '',
> 'new-DependsOn', '', 'Requestors', 'ryan.wheaton at moguls.com', 'Cc',
> '', 'new-MemberOf', '', 'TimeWorked', '', 'RefersTo-new', '',
> 'Subject', '', 'Queue', 'General', 'FinalPriority', 0, 'Content',
> 'this is a test of creating a ticket after the upgrade.^M^J^M^Jdo
> it werk?', 'DependsOn-new', '', 'id', 'new', 'TimeLeft', '',
> 'InitialPriority', 0, 'Owner', 22, 'Attach', '', 'Starts', '')
> called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Component.pm
> line 133
> HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(
> 0x 9caf8a8)', 'Due', '', 'Status', 'new', 'new-RefersTo', '',
> 'MemberOf-new', '', 'AdminCc', '', 'new-DependsOn', '',
> 'Requestors', 'ryan.wheaton at moguls.com', 'Cc', '', 'new-MemberOf',
> '',
> 'TimeWorked', '', 'RefersTo-new', '', 'Subject', '', 'Queue',
> 'General', 'FinalPriority', 0, 'Content', 'this is a test of
> creating a ticket after the upgrade.^M^J^M^Jdo it werk?',
> 'DependsOn-new', '', 'id', 'new', 'TimeLeft', '',
> 'InitialPriority', 0, 'Owner', 22,
> 'Attach', '', 'Starts', '') called at
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1045
> eval {...}('HTML::Mason::Component::FileBased=HASH(0x9caf8a8)',
> 'Due', '', 'Status', 'new', 'new-RefersTo', '', 'MemberOf-new', '',
> 'AdminCc', '', 'new-DependsOn', '', 'Requestors',
> 'ryan.wheaton at moguls.com', 'Cc', '', 'new-MemberOf', '',
> 'TimeWorked', '', 'RefersTo-new', '', 'Subject', '', 'Queue',
> 'General', 'FinalPriority', 0, 'Content', 'this is a test of
> creating a ticket after the upgrade.^M^J^M^Jdo it werk?',
> 'DependsOn-new', '', 'id', 'new', 'TimeLeft', '',
> 'InitialPriority', 0, 'Owner', 22,
> 'Attach', '', 'Starts', '') called at
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1039
> HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH
> (0 x9cba270)', 'Display.html', 'Due', '', 'Status', 'new',
> 'new-RefersTo', '', 'MemberOf-new', '', 'AdminCc', '',
> 'new-DependsOn', '', 'Requestors', 'ryan.wheaton at moguls.com', 'Cc',
> '', 'new-MemberOf', '', 'TimeWorked', '', 'RefersTo-new', '',
> 'Subject', '', 'Queue', 'General', 'FinalPriority', 0, 'Content',
> 'this is a test of creating a ticket after the upgrade.^M^J^M^Jdo
> it werk?', 'DependsOn-new', '', 'id', 'new', 'TimeLeft', '',
> 'InitialPriority', 0, 'Owner', 22, 'Attach', '', 'Starts', '')
> called at /usr/rt3/share/html/Ticket/Create.html line 242
> HTML::Mason::Commands::__ANON__('Due', '', 'new-RefersTo', '',
> 'Status', 'new', 'MemberOf-new', '', 'AdminCc', '',
> 'new-DependsOn', '', 'Requestors', 'ryan.wheaton at moguls.com', 'Cc',
> '',
> 'new-MemberOf', '', 'TimeWorked', '', 'RefersTo-new', '',
> 'Subject', '', 'Queue', 'General', 'FinalPriority', 0, 'Content',
> 'this is a
> test of creating a ticket after the upgrade.^M^J^M^Jdo it werk?',
> 'DependsOn-new', '', 'id', 'new', 'Attach', '', 'Owner', 22,
> 'InitialPriority', 0, 'TimeLeft', '', 'Starts', '', 'Due', '',
> 'new-RefersTo', '', 'Status', 'new', 'MemberOf-new', '', 'AdminCc',
> '', 'new-DependsOn', '', 'Cc', '', 'Requestors',
> 'ryan.wheaton at moguls.com', 'TimeWorked', '', 'new-MemberOf', '',
> 'Subject', '', 'RefersTo-new', '', 'FinalPriority', 0, 'Queue',
> 'General', 'Content', 'this is a test of creating a ticket after
> the upgrade.^M^J^M^Jdo it werk?', 'DependsOn-new', '', 'id', 'new',
> 'Attach', '', 'Owner', 22, 'InitialPriority', 0, 'TimeLeft', '',
> 'Starts', '') called at
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Component.pm line 133
> HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(
> 0x 9d169e0)', 'Due', '', 'new-RefersTo', '', 'Status', 'new',
> 'MemberOf-new', '', 'AdminCc', '', 'new-DependsOn', '',
> 'Requestors', 'ryan.wheaton at moguls.com', 'Cc', '', 'new-MemberOf',
> '',
> 'TimeWorked', '', 'RefersTo-new', '', 'Subject', '', 'Queue',
> 'General', 'FinalPriority', 0, 'Content', 'this is a test of
> creating a ticket after the upgrade.^M^J^M^Jdo it werk?',
> 'DependsOn-new', '', 'id', 'new', 'Attach', '', 'Owner', 22,
> 'InitialPriority', 0,
> 'TimeLeft', '', 'Starts', '', 'Due', '', 'new-RefersTo', '',
> 'Status', 'new', 'MemberOf-new', '', 'AdminCc', '',
> 'new-DependsOn', '', 'Cc', '', 'Requestors',
> 'ryan.wheaton at moguls.com', 'TimeWorked', '', 'new-MemberOf', '',
> 'Subject', '', 'RefersTo-new', '',
> 'FinalPriority', 0, 'Queue', 'General', 'Content', 'this is a test
> of creating a ticket after the upgrade.^M^J^M^Jdo it werk?',
> 'DependsOn-new', '', 'id', 'new', 'Attach', '', 'Owner', 22,
> 'InitialPriority', 0, 'TimeLeft', '', 'Starts', '') called at
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1045
> eval {...}('HTML::Mason::Component::FileBased=HASH(0x9d169e0)',
> 'Due', '', 'new-RefersTo', '', 'Status', 'new', 'MemberOf-new', '',
> 'AdminCc', '', 'new-DependsOn', '', 'Requestors',
> 'ryan.wheaton at moguls.com', 'Cc', '', 'new-MemberOf', '',
> 'TimeWorked', '', 'RefersTo-new', '', 'Subject', '', 'Queue',
> 'General', 'FinalPriority', 0, 'Content', 'this is a test of
> creating a ticket after the upgrade.^M^J^M^Jdo it werk?',
> 'DependsOn-new', '', 'id', 'new', 'Attach', '', 'Owner', 22,
> 'InitialPriority', 0,
> 'TimeLeft', '', 'Starts', '', 'Due', '', 'new-RefersTo', '',
> 'Status', 'new', 'MemberOf-new', '', 'AdminCc', '',
> 'new-DependsOn', '', 'Cc', '', 'Requestors',
> 'ryan.wheaton at moguls.com', 'TimeWorked', '', 'new-MemberOf', '',
> 'Subject', '', 'RefersTo-new', '',
> 'FinalPriority', 0, 'Queue', 'General', 'Content', 'this is a test
> of creating a ticket after the upgrade.^M^J^M^Jdo it werk?',
> 'DependsOn-new', '', 'id', 'new', 'Attach', '', 'Owner', 22,
> 'InitialPriority', 0, 'TimeLeft', '', 'Starts', '') called at
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1039
> HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH
> (0 x9cba270)', 'HTML::Mason::Component::FileBased=HASH(0x9d169e0)',
> 'Due', '', 'new-RefersTo', '', 'Status', 'new', 'MemberOf-new', '',
> 'AdminCc', '', 'new-DependsOn', '', 'Requestors',
> 'ryan.wheaton at moguls.com', 'Cc', '', 'new-MemberOf', '',
> 'TimeWorked', '', 'RefersTo-new', '', 'Subject', '', 'Queue',
> 'General', 'FinalPriority', 0, 'Content', 'this is a test of
> creating a ticket after the upgrade.^M^J^M^Jdo it werk?',
> 'DependsOn-new', '', 'id', 'new', 'Attach', '', 'Owner', 22,
> 'InitialPriority', 0,
> 'TimeLeft', '', 'Starts', '', 'Due', '', 'new-RefersTo', '',
> 'Status', 'new', 'MemberOf-new', '', 'AdminCc', '',
> 'new-DependsOn', '', 'Cc', '', 'Requestors',
> 'ryan.wheaton at moguls.com', 'TimeWorked', '', 'new-MemberOf', '',
> 'Subject', '', 'RefersTo-new', '',
> 'FinalPriority', 0, 'Queue', 'General', 'Content', 'this is a test
> of creating a ticket after the upgrade.^M^J^M^Jdo it werk?',
> 'DependsOn-new', '', 'id', 'new', 'Attach', '', 'Owner', 22,
> 'InitialPriority', 0, 'TimeLeft', '', 'Starts', '') called at
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 735
> HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler
> =H ASH(0x9cba270)', 'Due', '', 'new-RefersTo', '', 'Status', 'new',
> 'MemberOf-new', '', 'AdminCc', '', 'new-DependsOn', '', 'Cc', '',
> 'Requestors', 'ryan.wheaton at moguls.com', 'TimeWorked', '',
> 'new-MemberOf', '', 'Subject', '', 'RefersTo-new', '',
> 'FinalPriority', 0, 'Queue', 'General', 'Content', 'this is a test
> of creating a ticket after the upgrade.^M^J^M^Jdo it werk?',
> 'DependsOn-new', '', 'id', 'new', 'Attach', '', 'Owner', 22,
> 'InitialPriority', 0, 'TimeLeft', '', 'Starts', '') called at
> /usr/rt3/share/html/autohandler line 158
> HTML::Mason::Commands::__ANON__('Due', '', 'new-RefersTo', '',
> 'Status', 'new', 'MemberOf-new', '', 'AdminCc', '',
> 'new-DependsOn', '', 'Requestors', 'ryan.wheaton at moguls.com', 'Cc',
> '',
> 'new-MemberOf', '', 'TimeWorked', '', 'RefersTo-new', '',
> 'Subject', '', 'Queue', 'General', 'FinalPriority', 0, 'Content',
> 'this is a
> test of creating a ticket after the upgrade.^M^J^M^Jdo it werk?',
> 'DependsOn-new', '', 'id', 'new', 'Attach', '', 'Owner', 22,
> 'InitialPriority', 0, 'TimeLeft', '', 'Starts', '') called at
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Component.pm line 133
> HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(
> 0x 9cca86c)', 'Due', '', 'new-RefersTo', '', 'Status', 'new',
> 'MemberOf-new', '', 'AdminCc', '', 'new-DependsOn', '',
> 'Requestors', 'ryan.wheaton at moguls.com', 'Cc', '', 'new-MemberOf',
> '',
> 'TimeWorked', '', 'RefersTo-new', '', 'Subject', '', 'Queue',
> 'General', 'FinalPriority', 0, 'Content', 'this is a test of
> creating a ticket after the upgrade.^M^J^M^Jdo it werk?',
> 'DependsOn-new', '', 'id', 'new', 'Attach', '', 'Owner', 22,
> 'InitialPriority', 0,
> 'TimeLeft', '', 'Starts', '') called at
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1040
> eval {...}('HTML::Mason::Component::FileBased=HASH(0x9cca86c)',
> 'Due', '', 'new-RefersTo', '', 'Status', 'new', 'MemberOf-new', '',
> 'AdminCc', '', 'new-DependsOn', '', 'Requestors',
> 'ryan.wheaton at moguls.com', 'Cc', '', 'new-MemberOf', '',
> 'TimeWorked', '', 'RefersTo-new', '', 'Subject', '', 'Queue',
> 'General', 'FinalPriority', 0, 'Content', 'this is a test of
> creating a ticket after the upgrade.^M^J^M^Jdo it werk?',
> 'DependsOn-new', '', 'id', 'new', 'Attach', '', 'Owner', 22,
> 'InitialPriority', 0,
> 'TimeLeft', '', 'Starts', '') called at
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1039
> HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH
> (0 x9cba270)', 'HASH(0x947f448)',
> 'HTML::Mason::Component::FileBased=HASH(0x9cca86c)', 'Due', '',
> 'new-RefersTo', '', 'Status', 'new', 'MemberOf-new', '', 'AdminCc',
> '', 'new-DependsOn', '', 'Requestors', 'ryan.wheaton at moguls.com',
> 'Cc', '', 'new-MemberOf', '', 'TimeWorked', '', 'RefersTo-new', '',
> 'Subject', '', 'Queue', 'General', 'FinalPriority', 0, 'Content',
> 'this is a test of creating a ticket after the upgrade.^M^J^M^Jdo
> it werk?', 'DependsOn-new', '', 'id', 'new', 'Attach', '', 'Owner',
> 22, 'InitialPriority', 0, 'TimeLeft', '', 'Starts', '') called at
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 336
> eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x9cba270)',
> 'HASH(0x947f448)',
> 'HTML::Mason::Component::FileBased=HASH(0x9cca86c)', 'Due', '',
> 'new-RefersTo', '', 'Status', 'new', 'MemberOf-new', '', 'AdminCc',
> '', 'new-DependsOn', '', 'Requestors', 'ryan.wheaton at moguls.com',
> 'Cc', '', 'new-MemberOf', '', 'TimeWorked', '', 'RefersTo-new', '',
> 'Subject', '', 'Queue', 'General', 'FinalPriority', 0, 'Content',
> 'this is a test of creating a ticket after the upgrade.^M^J^M^Jdo
> it werk?', 'DependsOn-new', '', 'id', 'new', 'Attach', '', 'Owner',
> 22, 'InitialPriority', 0, 'TimeLeft', '', 'Starts', '') called at
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 336
> eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x9cba270)',
> 'HASH(0x947f448)',
> 'HTML::Mason::Component::FileBased=HASH(0x9cca86c)', 'Due', '',
> 'new-RefersTo', '', 'Status', 'new', 'MemberOf-new', '', 'AdminCc',
> '', 'new-DependsOn', '', 'Requestors', 'ryan.wheaton at moguls.com',
> 'Cc', '', 'new-MemberOf', '', 'TimeWorked', '', 'RefersTo-new', '',
> 'Subject', '', 'Queue', 'General', 'FinalPriority', 0, 'Content',
> 'this is a test of creating a ticket after the upgrade.^M^J^M^Jdo
> it werk?', 'DependsOn-new', '', 'id', 'new', 'Attach', '', 'Owner',
> 22, 'InitialPriority', 0, 'TimeLeft', '', 'Starts', '') called at
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 296
> HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH
> (0 x9cba270)') called at
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 134
> eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x9cba270)')
> called at
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 134
> HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::Apa
> ch eHandler=HASH(0x9cba270)') called at
> /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 787
> HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandl
> er =HASH(0x83987fc)', 'Apache=SCALAR(0x9cc03d4)') called at
> /usr/rt3/bin/webmux.pl line 119
> RT::Mason::handler('Apache=SCALAR(0x9cc03d4)') called at /dev/null
> line 0
> eval {...}('Apache=SCALAR(0x9cc03d4)') called at /dev/null line 0
> 
> 
> 
> 
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- -- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.

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