[rt-users] EmailParser_Vendor

alvn gamboa at infophil.com
Tue Jun 10 10:26:47 EDT 2003 

what do these lines mean? why is it looking for EmailParser_Vendor when it is not even included in the RT3.0.2 tarball?

thanks in advance.



<rt at samal.hq.infophil.com>: Command died with status 32:
     "/opt/rt3_samal/bin/rt-mailgate --queue samal --action correspond --url
     'http://samal.hq.infophil.com/rt/'". Command output: RT server error.  The
     RT server which handled your email did not behave as expected. It said:
     <html><body>  <p align="center"><font face="Verdana, Arial, Helvetica,
     sans-serif"><b>System error</b></font></p> <table border="0"
     cellspacing="0" cellpadding="1">  <tr>   <td nowrap="nowrap" align="left"
     valign="top"><font face="Verdana, Arial, Helvetica, sans-serif"
     size="-2"><b>error:</b> </font></td>   <td align="left"
     valign="top"><font face="Verdana, Arial, Helvetica, sans-serif"
     size="-2">Error during compilation of
     /opt/rt3_samal/share/html/REST/1.0/NoAuth/mail-gateway:<br>Can't locate
     RT/EmailParser_Vendor.pm in @INC (@INC contains: /opt/rt3_samal/local/lib
     /opt/rt3_samal/lib /usr/lib/perl5/5.6.1/i386-linux /usr/lib/perl5/5.6.1
     /usr/lib/perl5/site_perl/5.6.1/i386-linux /usr/lib/perl5/site_perl/5.6.1
     /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl
     /usr/lib/perl5/vendor_perl/5.6.1/i386-linux
     /usr/lib/perl5/vendor_perl/5.6.1 /usr/lib/perl5/vendor_perl . /etc/httpd/
     /etc/httpd/lib/perl) at (eval 1550) line 3.<br><br>Stack:<br>  [(eval
     1550):3]<br>  [RT/EmailParser_Vendor.pm:0]<br>
     [RT/EmailParser_Vendor.pm:0]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Interp.pm:549]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Interp.pm:326]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm:201]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm:168]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm:60]<br>
     [/usr/lib/perl5/site_perl/5.6.1/Class/Container.pm:216]<br>
     [/usr/lib/perl5/site_perl/5.6.1/Class/Container.pm:279]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Interp.pm:232]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm:853]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm:780]<br>
     [/opt/rt3_samal/bin/webmux.pl:118]<br>
     [RT/EmailParser_Vendor.pm:0]<br><br>Stack:<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Interp.pm:546]<br>
     [/opt/rt3_samal/lib/RT/EmailParser.pm:754]<br>
     [/opt/rt3_samal/lib/RT/EmailParser.pm:0]<br>
     [/opt/rt3_samal/lib/RT/EmailParser.pm:0]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Interp.pm:549]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Interp.pm:326]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm:201]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm:168]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm:60]<br>
     [/usr/lib/perl5/site_perl/5.6.1/Class/Container.pm:216]<br>
     [/usr/lib/perl5/site_perl/5.6.1/Class/Container.pm:279]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Interp.pm:232]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm:853]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm:780]<br>
     [/opt/rt3_samal/bin/webmux.pl:118]<br>
     [/opt/rt3_samal/lib/RT/EmailParser.pm:0]<br>Compilation failed in require
     at /opt/rt3_samal/lib/RT/Interface/Email.pm line 29.<br><br>Stack:<br>
     [/opt/rt3_samal/lib/RT/Interface/Email.pm:29]<br>
     [/opt/rt3_samal/lib/RT/EmailParser.pm:29]<br>
     [/opt/rt3_samal/lib/RT/EmailParser.pm:29]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Interp.pm:549]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Interp.pm:326]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm:201]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm:168]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm:60]<br>
     [/usr/lib/perl5/site_perl/5.6.1/Class/Container.pm:216]<br>
     [/usr/lib/perl5/site_perl/5.6.1/Class/Container.pm:279]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Interp.pm:232]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm:853]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm:780]<br>
     [/opt/rt3_samal/bin/webmux.pl:118]<br>
     [/opt/rt3_samal/lib/RT/EmailParser.pm:29]<br>BEGIN failed--compilation
     aborted at /opt/rt3_samal/lib/RT/Interface/Email.pm line
     29.<br><br>Stack:<br>  [/opt/rt3_samal/lib/RT/Interface/Email.pm:29]<br>
     [/opt/rt3_samal/lib/RT/Interface/Email.pm:29]<br>
     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Interp.pm:549]<br>
     [/usr/lib/perl5/site_perl/

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