[rt-users] rt-mailgate problems

[David Lapsley]

Hi All,

I have had quite a lot of trouble getting rt-mailgate to work properly.
I have looked through the archives for someone who has had a similar
problem, but could not find anyone.  Any help/pointers would be 
appreciated.

I am running RT 3.0.2. It was fairly easy to get the web interface up 
and running
(documentation could be a bit clearer though!).

rt-mailgate has been a bit more challenging. Not being a sendmail 
expert,
it took me a while to work out that I needed to add rt-mailgate to my 
smrsh
directory. But that is done. Now I can send messages to "rt at localhost" 
and
my mail doesn't bounce, so it looks like it is getting piped into 
rt-mailgate.

However, when I check the web interface, there is no ticket in my 
"general"
queue. When I try to cat a mail file directly into rt-mailgate I get 
the following error:


cat /tmp/m | rt-mailgate --queue general --action correspond --url 
http://constitution/
An Error Occurred
=================

404 Not Found
[root at constitution root]#


I have tried variations on the URL, but to no avail.

Any help appreciated. I am trying to get this working so that I can 
demo to my
group as a way to save time. T

Thanks,

David.