[rt-users] allow new users to reply to existing ticket

[Phil Homewood]

Andre Esser wrote:
> "RT could not load a valid user, and RT's configuration does not allow
>  for the creation of a new user for your email."
> 
> I have enabled CreateTicket, CommentOnTicket and ReplyToTicket for 
> Everyone in both Configuration-->Global-->GroupRights and 
> Configuration-->Groups-->General-->GroupRights

That sounds like a bug.

> I'm using RT 3.0.0 on Linux/Apache/Postgres.

That's ancient, in RT3-years. Can you upgrade to the latest
3.0.x version and see if you still suffer?
-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances