[rt-users] Change Email Subject Line??

Ron Alexander ralexander at musiciansfriend.com
Tue Jun 17 14:49:15 EDT 2003


Stevo,
As per yesterday's digest....
http://lists.fsck.com/pipermail/rt-users/2003-June/014716.html

Be sure to also see Phil's excellent warning about having a generic
$rtname
http://lists.fsck.com/pipermail/rt-users/2003-June/014717.html

> 
> Hey All,
> 
> I'd like to change the subject line in the emails that RT3 sends out.  =
> Right now it prepends the domain name of the rt server to the ticket =
> number, so the ticket subject looks like this:
> 
> [support.ilovert.com #98] [Comment] Testing - Ignore me...=20
> 
> I'd like the subject line in the RT emails to look like this...
> 
> [support #98] [Comment] Testing - Ignore me...=20
> 
> Are there any problems with changing this??  And how do I go about =
> making this change?!!
> 
> Thanks in advance!
> 
> --Stevo

-- 
/************************************************************
* Ron Alexander             ralexander at musiciansfriend.com *
* Programmer/Analyst                Musician's Friend, Inc.*
* Phone:(541)774-5362       http://www.musiciansfriend.com *
************************************************************/




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