[rt-users] Re: Performance of RT 3.02

[bill at daze.net]

>I'm in the process of installing RT for the first time. Just wondering
>what kinds of loads people are using with it.  We get between 100 to 200
>e-mails a day ... I just wanted to see if anyone is dealing with this
>kind of volume, and, if so, if there are any performance issues?  We
>will have 3-5 staff members on at any given time.

We upgraded from RT1.x to RT3.0.0 at the end of March (installed RT3 on a
different machine and didn't import the old tickets).  Approximately 80
days later, we have 16,000 tickets (averages to 200 a day).  Response is
reasonable on an older PIII system (I think around 500mHz, 512MB RAM and
SCSI drives) running FreeBSD 4.x.  We have had problems with FastCGI
constantly timing out after a few days of use.  We finally gave in and
added a cron job to restart apache every morning.

I would suggest a very fast machine with lots of RAM and SCSI drives...

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