[rt-users] Re: Problem creating Tickets from the commandline

[Joerg Herbert]

Hi,

I found that I also can't insert text when creating a Ticket via the
commandline.

The Keyword are set up correct in Keywords and connected with an
Description in Queues via the Webinterface.

But if I do

dev2:/home/her# /usr/share/request-tracker/bin/rt --create
--subject="test commandline II 1" --queue=19
--requestors=j.herbert at pelion12.de --keywords+Problemfeld/Sonstiges
--source test-ticket --debug

the Output is
No $EDITOR variable defined
Ticket 8127 created in queue 'Test'.

and in the Webinterface I have no text from test-ticket and no Keyword
set.


The Logi shows:

[Thu Jun 19 11:03:09 2003] [warning]: Unknown option:
keywords+problemfeld/sonstiges

[Thu Jun 19 11:03:09 2003] [debug]: Creating a new ticket
[Thu Jun 19 11:03:09 2003] [crit]: No $EDITOR variable defined

[Thu Jun 19 11:03:10 2003] [warning]: Use of uninitialized value in
concatenation (.) or string at /usr/share/request-tracker/
lib/RT/Ticket.pm line 285.

[Thu Jun 19 11:03:10 2003] [warning]: RT::Ticket=HASH(0x83ec820)
->Create called with an unknown datatype for Owner: . Default
ing to Nobody.

[Thu Jun 19 11:03:10 2003] [warning]: Use of uninitialized value in join
or string at /usr/share/request-tracker/lib/RT/Ticket
.pm line 1186.

[Thu Jun 19 11:03:10 2003] [debug]: now requiring
RT::Condition::OwnerChange

[Thu Jun 19 11:03:10 2003] [debug]: RT::Transaction=HASH(0x89f3ccc):
Checking condition OnOwnerChange...

[Thu Jun 19 11:03:10 2003] [warning]: Use of uninitialized value in
string eq at /usr/share/request-tracker/lib/RT/Condition/O
wnerChange.pm line 21.

[Thu Jun 19 11:03:10 2003] [debug]: RT::Transaction=HASH(0x89f3ccc):
Doesn't match condition OnOwnerChange...

[Thu Jun 19 11:03:10 2003] [info]: Ticket 8127 created in queue
'Test'.

What an I doing wrong?


-- 
Bye for now, 
Bis denne,
                   Joerg