[rt-users] Accessing Users Created without a password

[Richard Asp - richard]

Hi

I have a test installation of RT 3.0.2 running now on my system.  Everything seems to work just fine EXCEPT that I cannot change a user from non-Privileged to Privileged as SuperUser!  I try Configuration -> Select User -> User is name  and even check the box to "Include disabled users in search" and still just list the Privileged users.  The non-Privileged uses don't get listed so I can make changes on their rights etc.

I know the user is in the database because I cannot add a new user with the same user name or email address.  I have been through the documentation but I can't find out how to access these users.  What am I missing?

Thanks For your help.

Richard 

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