[rt-users] RT Search works wierd?

John Gedeon jgedeon at qualcomm.com
Mon Jun 23 13:41:39 EDT 2003


I have rt2.0.15 running. and I have a queue which has a type keywordselect 
and a status keywordselect (needed more detailed statuses) When I select != 
Done from the status keyword all the tickets that are not marked done show 
up. I then proceed to add  == Change for the type keywordselect and I get 
more tickets than I had before instead of less. Why is that? How do I fix it.

John


--
<>< Proverbs 3:5-6 "Trust in the Lord with all your heart and lean not on 
your own understanding;
                               in all your ways acknowledge him, and he 
will make your paths straight."




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