[rt-users] Email gateway problems

[Nic Strong]

Hi,

We are having trouble with our RT install here. When ever anybody sends
mail with characters greater than 127 ascii in the body (Notes seems
good at doing this!) the ticket coming into RT is completely empty. Also
if a mime text attachment contains these unprintable characters it is
truncated.

If i manually feed the mail with rt-mailgate I get the following error
(repeated for every 8bit char).

Malformed UTF-8 character (unexpected continuation byte 0xa0, with no
preceding start byte) in substitution iterator at
/usr/lib/perl5/vendor_perl/5.8.0/URI/_query.pm line 38, <> chunk 1.

I have played around with the EmailInputEncodings array with no luck ?
Is there anyway of getting these mails into rt or will I have to pipe
them through a filter from procmail ?


Cheers,
Nic Strong
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