[rt-users] Email gateway problems

[Phil Homewood]

Nic Strong wrote:
> We are having trouble with our RT install here. When ever anybody sends
> mail with characters greater than 127 ascii in the body (Notes seems
> good at doing this!) the ticket coming into RT is completely empty. Also
> if a mime text attachment contains these unprintable characters it is
> truncated.

You didn't mention what version of RT you are using.
-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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