[rt-users] Email gateway problems

[Jesse Vincent]

Does this still happen with RT 3.0.3? (available, but not yet announced.
That will happen within a few hours.)


On Tue, Jun 24, 2003 at 04:05:00PM +1200, Nic Strong wrote:
> Hi,
> 
> We are having trouble with our RT install here. When ever anybody sends
> mail with characters greater than 127 ascii in the body (Notes seems
> good at doing this!) the ticket coming into RT is completely empty. Also
> if a mime text attachment contains these unprintable characters it is
> truncated.
> 
> If i manually feed the mail with rt-mailgate I get the following error
> (repeated for every 8bit char).
> 
> Malformed UTF-8 character (unexpected continuation byte 0xa0, with no
> preceding start byte) in substitution iterator at
> /usr/lib/perl5/vendor_perl/5.8.0/URI/_query.pm line 38, <> chunk 1.
> 
> I have played around with the EmailInputEncodings array with no luck ?
> Is there anyway of getting these mails into rt or will I have to pipe
> them through a filter from procmail ?
> 
> 
> Cheers,
> Nic Strong



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