[rt-users] rt @ oscon

[Sheeri Kritzer]

In talking with people in my department yesterday, I'd like to take a survey of people who would want to come (and possibly chip in) for holding that talk in the Boston area.  

Please e-mail me off list at sheeri.kritzer at tufts.edu if you'd be interested in attending a talk like this in the Boston area (or would like to co-sponsor).

-Sheeri Kritzer
Systems Administrator
University Systems Group
Tufts University
617-627-3925
sheeri.kritzer at tufts.edu

Quoting Robert Spier <rspier at pobox.com>:

> At Tue, 24 Jun 2003 16:19:53 -0400,
> shaheen at csoft.net wrote:
> > The talk below looks rather interesting. Alas, I cannot attend. Is
> > anyone who is going willing to post notes to the group?
> 
> It is going to be a good talk.  We're covering all sorts of interesting
> stuff that you really want to know to get into customizing RT.  It's a
> good overview of how the whole system fits together and how to start
> adapting it to your organization's needs.  We cover reporting, writing
> extensions, and large customization/integrations like RTFM.  It's got
> everything from simply changing the colors to totally reshaping the
> UI.