[rt-users] integration with LDAP / Active Directory

Christian Gilmore cag at us.ibm.com
Wed Jun 25 16:44:20 EDT 2003


Sean,

$LookupSender is a relic of RT2 and is ignored in RT3. What you need to do 
is the following:

1) Place attached LDAP.pm (after your own local modifications) into 
/opt/rt3/local/lib/RT/Interface/Email/Auth (you may need to create this 
directory tree). Create a symbolic link from 
/op/rt3/lib/RT/Interface/Email/Auth/LDAP.pm to 
/opt/rt3/local/lib/RT/Interface/Email/Auth/LDAP.pm.

2) Alter /opt/rt3/etc/RT_SiteConfig.pm to include the following

        @RT::MailPlugins =
          (
           "Auth::LDAP"
          );

You may wish to include other plugins. More information on this topic can 
be found within the rt-mailgate POD.

Thanks,
Christian

----------------------
Christian Gilmore
Technology Leader
GeT Support Application Development
IBM Software Group







Sean Perry <sean.perry at intransa.com>
Sent by: rt-users-admin at lists.fsck.com
06/25/03 03:11 PM

 
        To:     rt-users at lists.fsck.com
        cc: 
        Subject:        [rt-users] integration with LDAP / Active Directory



So I have a shiny new installation of 3.0.3.  We want to use our 
existing user database for most of the obvious reasons.

I have seen the $LookupSenderInExternalDatabase option but I can not 
find any docs that explain how to make it work.  From the contrib dir on 
the ftp site I found some code for LDAP authentication but no help in 
integrating it.

Also, from reading the docs it is not clear to me how users are 
authenticated from the web login.  Does it use the same method as the 
e-mail interface?  Can it?


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