[rt-users] RT keyword search

[John Gedeon]

I have rt2.0.15. I have a keywordselection (single) that specifies what 
version a ticket applies to. I want to search for all the tickets without a 
version. How do I do that? I add the restriction "has no value" and get 
nothing. I have tried just adding "not version 1","not version 2" .... yet 
I still get nothing. I would be happy to accept that there are no tickets 
with no versions associated with them but I know this is not true since I 
can go to a ticket in the queue that doesn't have a value assigned to that 
keyword.

Please help.
John


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<>< Proverbs 3:5-6 "Trust in the Lord with all your heart and lean not on 
your own understanding;
                               in all your ways acknowledge him, and he 
will make your paths straight."