[rt-users] rt2 to rt3 with Japanese Characters

[Jesse Vincent]

On Fri, Jun 27, 2003 at 01:18:06PM -1000, Camron W. Fox wrote:
> Folks,
> 
> 	I am trying to transition from RT2.0.15 to RT3.0.3. I installed Ben
> Gertzfield's patch for Japanese under RT2
> (http://fsck.com/rtfm/article.html?id=123#120). Using rt2-to-rt3 V1.13, I
> tried with $ENCODING = "iso-8859-1"; (default) first, and the DB imported in
> its entirety but the characters did not display properly. I then changed the
> $ENCODING line in dumpfile-to-rt-3.0 to "euc-jp" but obviously I'm missing
> something. I get this error and the script dies when trying to import:
> 
> [Fri Jun 27 22:11:54 2003] [debug]: Got a resolvedticket with a resolved of
> (/usr/local/rt3/lib/RT/Ticket_Overlay.pm:396)
> .t-2853
> [Fri Jun 27 22:11:55 2003] [debug]: Got a resolvedticket with a resolved of
> (/usr/local/rt3/lib/RT/Ticket_Overlay.pm:396)
> Character not from source char set: Invalid or incomplete multibyte or wide
> character at /usr/lib/perl5/site_perl/5.6.1/Encode/compat/common.pm line
> 115.
> 
> 	I'm using perl 5.6.1, mysql and fastcgi on a RH7.3 box. All required perl
> modules are installed. I read the proviso on using Perl5.8 for RT's support
> of Non-English languages (which I can find no further mention of in the
> DRAFT Manual of 13 April), but really want to avoid it if possible (for
> now). Any help would be appreciated.
> 

You _really_ want to run perl 5.8 for support of non-English
charactersets. Using perl 5.6 will be an exercise in slow and
excruciating pain.


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