[rt-users] can't install

[David]

All,

I'm trying to install RT and make install keeps erroring out.  make dropdb works fine, however.

Here is the output, with the "passwords" starred out.

$make install
mkdir -p //usr/local/rt2/bin
mkdir -p //usr/local/rt2/WebRT/data
mkdir -p //usr/local/rt2/WebRT/sessiondata
mkdir -p //usr/local/rt2/etc
mkdir -p //usr/local/rt2/lib
mkdir -p //usr/local/rt2/WebRT/html
mkdir -p //usr/local/rt2/local/WebRT/html
/usr/bin/perl   tools/initdb 'mysql' '/usr/local/mysql' 'localhost' '' 'root' 'rt2' create
Now creating a database for RT.
Enter the mysql password for root:
Creating mysql database rt2.
cp etc/acl.mysql '//usr/local/rt2/etc/acl.mysql'
/usr/bin/perl -p -i -e " s'!!DB_TYPE!!'"mysql"'g;\
                        s'!!DB_HOST!!'"localhost"'g;\
                        s'!!DB_RT_PASS!!'"*********"'g;\
                        s'!!DB_RT_HOST!!'"localhost"'g;\
                        s'!!DB_RT_USER!!'"user_rt"'g;\
                        s'!!DB_DATABASE!!'"rt2"'g;" //usr/local/rt2/etc/acl.mysql
bin/initacls.mysql '/usr/local/mysql' 'localhost' '' 'root' '********' 'rt2' '//usr/local/rt2/etc/acl.mysql'
Enter the mysql administrator's database password to create a new user for RT
ERROR 1045: Access denied for user: 'root at localhost' (Using password: YES)
Enter the mysql administrator's database password to nondestructively reload the database
/usr/local/mysql/bin/mysqladmin: connect to server at 'localhost' failed
error: 'Access denied for user: 'root at localhost' (Using password: YES)'
make: *** [acls] Error 1

$make dropdb
/usr/bin/perl   tools/initdb 'mysql' '/usr/local/mysql' 'localhost' '' 'root' 'rt2' drop
Now dropping the RT2 database.
Enter the mysql password for root:
About to drop mysql database rt2.
WARNING: This will erase all data in rt2.
If you have an existing RT 2.x installation, this will destroy all your data.
i
Proceed [y/N]:y

Dropping mysql database rt2.

My first thought was that the the password for root at localhost was not set or not set correctly.  However, when I try to access mysql with root I must enter in the password, and it is the password I used above.


$mysql -u root
ERROR 1045: Access denied for user: 'root at localhost' (Using password: NO)
$ mysql -u root -p
Enter password:
Welcome to the MySQL monitor.  Commands end with ; or \g.
Your MySQL connection id is 31 to server version: 3.23.55

Type 'help;' or '\h' for help. Type '\c' to clear the buffer.

mysql>

Therefore, I don't think it is a problem on mysql side.  

Any help would be appreciated.

Thanks,

David Pitts
http://www.dpitts.com
dpitts at mk.net
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