[rt-users] No permission to display that ticket

Phil R Lawrence prlawrence at Lehigh.EDU
Mon Mar 3 10:38:01 EST 2003


Hi,

I have a non-privelaged test_user...  when I create a ticket with that 
account I get the error "No permission to display that ticket."

However, I have given the Requestor group "ShowTicket"

Here's the section of /WebRT/data/obj/standard/SelfService/Display.html 
that generates the error...

unless
(
     $session{'CurrentUser'}->HasQueueRight
     (
         TicketObj => $Ticket,
         Right => 'ShowTicket'
     )
)
{
     $m->comp
     (
         'Error.html',
         Why => "No permission to display that ticket"
     );
     $m->abort();
}

Thanks,
Phil R Lawrence




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