[rt-users] closing a ticket via e-mail

[Robin Lee Powell]

On Tue, Mar 04, 2003 at 08:25:08PM -0500, David wrote:
> Is it possible (with stock RT) to close a ticket, take ownership of a
> ticket, etc. strictly via e-mail?

http://fsck.com/rtfm/article.html?id=5#76

-Robin

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